Refund policy
At Wild & Western, we want you to love your purchase.
Returns
Because we sell jewelry, all jewelry sales are final for hygiene reasons. We do not accept returns or exchanges on jewelry unless an item arrives damaged, defective, or you receive the wrong item.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at wildandwestern@outlook.com. Include your order number, a description of the issue, and photos of the item so we can assist you as quickly as possible.
Damaged or Incorrect Orders
If your item is damaged during shipping or you receive the wrong item, we'll work with you to provide a replacement or refund when appropriate.
Cancellations
Orders may be canceled before they have shipped. Once an order has shipped, it cannot be canceled.
To request a cancellation, email wildandwestern@outlook.com as soon as possible with your order number.
Questions?
If you have any questions about your order or our return policy, please contact us at: